返金ポリシー

 

✨ Return & Refund Policy

🕊️ 30-Day Return Policy

You have 30 days after receiving your item to request a return.

To be eligible, the item must be:

• In its original condition: unworn, unused, with tags

• In its original packaging

• Accompanied by the receipt or proof of purchase

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💌 How to Start a Return

To request a return, please leave us a message via the Contact Us page.
Once approved, we’ll email you a return shipping label and instructions.

📦 Returns must be requested before sending anything back.
Unsolicited returns will not be accepted.

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⚠️ Damaged or Incorrect Items

Please inspect your order upon arrival.
If your item is defective, damaged, or incorrect, contact us via the Contact Us page as soon as possible so we can make it right.

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🚫 Non-Returnable Items

The following items are non-returnable:

• Sale items

• Gift cards

• Custom or personalized items

• Personal care products (for hygiene reasons)

• Hazardous materials, flammable liquids, or gases

Not sure if your item qualifies? Leave us a message—we’re here to help.

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🔁 Exchanges

If you’d like to exchange an item, we recommend returning it first.
Once your return is approved, you can place a new order separately.

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🇪🇺 EU Customers

For orders shipped to the European Union:
You have the right to cancel or return your order within 14 days, no questions asked.
Items must be returned unused, with original tags and packaging, plus proof of purchase.

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💳 Refunds

Once we receive and inspect your return, we’ll notify you of the approval status.
If approved, your refund will be processed to your original payment method within 10 business days.

Please note:
Your bank or card provider may take additional time to post the refund.
If it’s been more than 15 business days since your refund was approved, reach out via the Contact Us page.

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